Frequently Asked Questions
Everything you need to know about your Afnan beauty journey.
Are Afnan products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Afnan products are 100% cruelty-free and we offer a wide range of vegan-certified formulas.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their beauty essentials sooner.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you have an adverse reaction, please contact our support team.
Do you ship internationally?
Currently, Afnan ships to over 50 countries worldwide. Shipping fees and delivery times vary depending on your specific location.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay.